Electronic Signature Disclosure

Consent to use electronic signatures and records

Last updated: 14 April 2026

Electronic Signature Disclosure

This Electronic Signature Disclosure (“Disclosure”) applies to your use of electronic signatures through Pactly’s electronic signing service (“Pactly e-Sign”). By using Pactly e-Sign to sign a document electronically, you are agreeing to the terms of this Disclosure.

By clicking “Complete Signing” or any similar action button when presented with a document for electronic signature, you consent to:

  • Sign the document electronically rather than with a handwritten signature
  • Receive notices, disclosures, and documents related to the signing process electronically
  • Conduct the transaction electronically

Your consent applies to this specific transaction only and does not obligate you to use electronic signatures for any future transactions.

2. Right to Receive Paper Copies

You have the right to receive a paper copy of any document that is provided to you electronically. To request a paper copy, contact the sender of the document directly. The sender’s contact information is typically included in the signing request email you received. The sender may charge a fee for providing paper copies.

You may also download and print the document at any time during or after the signing process.

You may withdraw your consent to sign electronically at any time before clicking “Complete Signing” by clicking “Decline to Sign” on the signing page. The sender will be notified that you have declined.

You may also withdraw your consent to receive records electronically at any time by contacting the sender directly. If you withdraw consent, the sender may choose to provide you with paper copies of any remaining documents.

Once you have clicked “Complete Signing”, your electronic signature is applied to the document. If you have concerns about a document you have already signed, please contact the sender directly.

There are no fees or penalties for declining to sign or withdrawing consent.

4. How to Sign

When you receive a signing request, you will be directed to a secure webpage where you can review the document and complete the required fields. You may sign by:

  • Drawing your signature using a mouse, trackpad, or touchscreen
  • Typing your name, which will be rendered in a signature font
  • Completing other required fields (initials, dates, text fields, checkboxes)

Once all required fields are completed, click “Complete Signing” to apply your electronic signature to the document.

5. Technical Requirements

To access and sign documents electronically through Pactly e-Sign, you need:

  • A device (computer, tablet, or smartphone) with internet access
  • A modern web browser (Chrome, Firefox, Safari, or Edge, current or previous major version)
  • The ability to access and view PDF documents
  • A valid email address to receive signing requests

If your technical environment changes and you are unable to access electronic documents, you should contact the sender to request alternative arrangements.

6. Document Retention

After all parties have signed, a copy of the completed document will be sent to all signers via email. The sender retains the original signed document within their Pactly account.

We recommend that you download and save a copy of the signed document for your records.

7. Data Processing

When you sign a document through Pactly e-Sign, we collect and process the following personal data to facilitate the signing process and maintain a legally valid audit trail:

  • Your name and email address
  • Your signature (drawn or typed)
  • Your IP address and browser information
  • The date and time of each action (viewing, signing, declining)

This data is shared with the sender and other parties to the document as part of the signed record and audit trail.

Signing data is retained for the legal validity and enforceability of the signed document and cannot be deleted while the document remains legally effective. You may request access to your personal data by contacting our Data Protection Officer at dpo@pactly.com.

This data is processed in accordance with our Privacy Policy.

Electronic signatures executed through Pactly e-Sign are intended to comply with applicable electronic signature laws, including:

  • The Electronic Signatures in Global and National Commerce Act (ESIGN Act) in the United States
  • The Uniform Electronic Transactions Act (UETA) as adopted by individual US states
  • The Electronic Transactions Act in Singapore
  • The Electronic Commerce Act 2006 in Malaysia
  • The Electronic Transactions Act 1999 in Australia
  • Other applicable electronic transaction laws in the jurisdiction of the signing parties

The legal effect of your electronic signature is equivalent to that of a handwritten signature on a paper document, subject to the applicable laws of your jurisdiction.

9. Contact Information

If you have questions about this Disclosure or about signing documents electronically, please contact:

Pactly Private Limited 7 Temasek Boulevard, #12-07 Singapore 038987 Email: support@pactly.ai

10. Updates to This Disclosure

We may update this Disclosure from time to time. The “Last Updated” date at the top of this page indicates when the Disclosure was last revised. Your continued use of Pactly e-Sign after any changes constitutes your acceptance of the updated Disclosure.