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Add Your Company Logo to Emails

When Pactly emails a counterparty or a colleague on your behalf, those messages carry Pactly’s default branding. To make them recognizably yours, you can show your own company logo instead.

This takes two steps in two places: upload the logo in Account settings > Company, then switch it on in Data > Email. Both require admin access.

  • You need admin access. The Company page is gated to administrators (the company.update permission), and the Email page sits behind the same permission.
  • Have your logo file ready as a PNG, JPG, or GIF. For the cleanest result, use an image that is 41 pixels high and 116 pixels wide. A logo at roughly that ratio sits correctly in the email header without stretching.
Step 1 of 3
1
Open Company settings

In the left menu, open Account settings and select Company.

2
Find the Company logo section

Scroll to the Company logo section. The tooltip beside it confirms the supported formats and the recommended 41px × 116px size.

3
Choose a logo to upload

Click Choose a logo to upload and select your file. Once it uploads, a preview of the logo appears, and the button changes to Choose a new logo to upload if you want to swap it later.

Step 1 of 3
Company logo section in Account settings, showing the current logo preview with Choose A New Logo To Upload and Remove Custom Logo buttons
The Company logo section once a logo is uploaded: a preview, Choose A New Logo To Upload to swap it, and Remove Custom Logo to revert to Pactly's branding.

Your logo is now stored on your account, but it does not appear in emails yet. That is a separate switch.

The email setting lives under a different menu section. In the left menu, open Data and select Email, then use the Settings tab.

Step 1 of 3
1
Open Email settings

In the left menu, open Data and select Email, then open the Settings tab.

2
Use the company logo

In the Custom logo section, tick Use company logo in emails. This checkbox stays disabled until a logo is uploaded under Company settings, so complete the upload first.

3
Save

Click Save Email Settings to apply the change.

Step 1 of 3
Custom logo section on the Email Settings tab with Use company logo in emails ticked and a Save Email Settings button
On Data > Email > Settings, tick Use company logo in emails and click Save Email Settings.

From now on, the emails Pactly sends on your behalf, such as signature requests and contract notifications, carry your logo in place of Pactly’s default branding. To change the logo, upload a new file in Account settings > Company; the email setting keeps pointing at whatever logo is currently stored.

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